Information regarding Benefits and Insurance for Amtrak Agreement Employees

Under Construction

Health Care and Dependent Care Flexible Spending Account Reimbursement Form (DOC)

Commuter Parking Flexible Spending Account Reimbursement Form (PDF)

Railroad Retirement Board Application for Sickness Benefits (PDF)

Benefits for Agreement-Covered Employees

Important Phone Numbers 

Need information about your benefits? Feel free to call one of these numbers or access the website, if available.
Remember ¾ your first source of information is:


AmPlan Helpline 1-800-481-4887 


Benefits Administrator 

Phone Number 

Website (if applicable) 
UnitedHealthcare 
(Network and Comprehensive Option) 
1-888-675-RAIL (7245) 
www.uhc.com 
Tufts Health Plan (Network Option) 
1-888-679-0939 
www.tufts-healthplan.com 
Caremark (prescription drug benefits) 
1-800-378-0182 
www.caremark.com 
Mental Health Network (mental health and substance abuse benefits) 
1-888-267-5261 
(1-888-AMPLAN1) 
  
Aetna Delta (Railroad Employees National Dental Plan) 
1-877-277-3368 
  
Delta Dental (Police only) 
1-800-932-0783 
  
SHPS (Spending Accounts) 
1-800-678-6684 
www.shps.net 
Employee Assistance Program (EAP)
1-800-327-6448 
Prudential Life Insurance Co. 
1-800-524-0542 
  
Continuum (On-Duty Injury coverage) 
1-800-219-8184 
  
Railroad Retirement Board Help Line 
1-800-808-0772 
www.rrb.gov 
Retirement Savings 401(k) Plan ¾ Vanguard 
1-800-523-1188 
www.vanguard.com 
Amtrak Red, White, Blue & You 
1-800-424-0224 
Educational Assistance Program 
1-202-906-2201 
Last updated 3/23/01 by John Pfotzer